Refund and Returns Policy

Thank you for shopping at PEDESING.COM. We strive to ensure you are satisfied with your purchase. Please read our refund and return policy carefully before making a purchase.

📦 Digital Products

All products sold on PEDESING.COM are digital and delivered electronically. Once your order is completed and the product has been accessed or downloaded, we cannot offer a refund or exchange.

🔁 Refund Eligibility

We will only consider refund requests under the following conditions:

The product was never delivered to your email or account within the promised time.
You were charged more than once for the same product due to a technical error.
The file is damaged or not working, and our support team is unable to resolve the issue.

🕐 Refund Request Period

All eligible refund requests must be submitted within 7 days of purchase.

💬 How to Request a Refund

To request a refund, please email us at contact@pedesing.com with the following information:

Full Name
Email used during purchase
Order ID or Transaction Reference
Reason for refund request

📨 Contact Us

If you have any questions about our policy, please don’t hesitate to reach out at contact@pedesing.com.

PEDESING.COM – Your trusted source for embroidery software.